Shipping & Returns

PLEASE NOTE:

ALL ORDERS require 2-3 business days of processing before being shipped.

All orders are shipped through USPS.

USPS First Class | 1-5 Business Days

USPS Priority | 1-3 Business Days

USPS First Class International | 7-12 Business Days

*Ordinarily there is no shipping on weekends.

Shipping Policy

FREE SHIPPING:

On occasion we offer shipping promotions;

At which time domestic customers receive free shipping,

If they spend over a certain amount.

*These promotions may change periodically.

LOST OR STOLEN PACKAGES:

If any packages have been lost or stolen we ARE NOT responsible. Once a package has left our facility the responsibility is handed to USPS. We (KLUXE) will however do our best to help you locate the package and resolve the issue to the best of our ability.

*For more questions contact us at (KLUXE.shop26@gmail.com) or your local post office.

Return & Refund Policy

*RESHIPPING AN ORDER DUE TO INCORRECT OR ADDRESS ERROR.

If you've placed an order with an invalid address that needs to be corrected please reach out to customer service via email (KLUXE.shop26@gmail.com)

ASAP to get your address corrected.

*If your order has already been shipped please read next step below.

In the case that your package has been returned to due to an invalid address. We will reship once we've received your updated shipping address.

However, WE ARE NOT RESPONSIBLE for the cost of reshipping.

*You have 7 days to respond to us via email or you will receive a refund, not including the cost of shipping and any additional fees.